24/7 Customer Support

4300+ Happy Customers 

Satisfaction Guarantee

 24/7 Customer Support

4300+ Happy Customers 

Satisfaction Guarantee

 24/7 Customer Support

4300+ Happy Customers 

Satisfaction Guarantee

 24/7 Customer Support

4300+ Happy Customers 

Satisfaction Guarantee

 24/7 Customer Support

4300+ Happy Customers 

Satisfaction Guarantee

 24/7 Customer Support

4300+ Happy Customers 

Satisfaction Guarantee

 24/7 Customer Support

4300+ Happy Customers 

Satisfaction Guarantee

 24/7 Customer Support

4300+ Happy Customers 

Satisfaction Guarantee

 24/7 Customer Support

4300+ Happy Customers 

Satisfaction Guarantee

 24/7 Customer Support

4300+ Happy Customers 

Satisfaction Guarantee

 24/7 Customer Support

4300+ Happy Customers 

Satisfaction Guarantee

 24/7 Customer Support

4300+ Happy Customers 

Satisfaction Guarantee

At our workshop, every saddle is handcrafted to order with premium materials and meticulous detailing.

Your custom saddle takes 20–22 days to craft, ensuring the perfect blend of durability, comfort, and artistry.

Once your saddle is complete, we ship it within 3–4 business days anywhere across the USA using fast and reliable carriers. You’ll receive full tracking updates from the moment it leaves our shop until it arrives at your door.

Quality takes time — and we guarantee it’s worth the wait.

We want every rider and every horse to love their Dalton Saddle. If something isn’t right, we’ll make it right.

✔ 14-Day Ride & Fit Guarantee

Try your saddle at home and on your horse for up to 14 days.

If the fit or comfort isn’t what you expected, contact us and we’ll help you exchange it for the right size or model.

✔ Condition for Return

To qualify for a return or exchange:


  • Saddle must be clean and in like-new condition

  • No deep scratches, stains, or excessive wear

  • All original packaging and accessories included

(We understand light signs of test-fitting — that’s perfectly okay.)

✔ Free First Exchange

Wrong size? Wrong fit?

Your first exchange is free — no restocking fee.

✔ Refunds

If you prefer a refund instead of exchange:


  • A 15% restocking fee may apply for inspection/cleaning

  • Refund issued once the saddle passes quality review

✔ Custom Orders

Custom-tooled, personalized, or branded saddles are final sale,

but we’ll still help with fit adjustments where possible.

✔ Shipping


  • Return shipping is the customer’s responsibility

  • If your order arrives damaged or incorrect, we cover everything — no questions asked

📩 Contact for Returns & Exchanges

Email us anytime at: returns@daltonsaddles.com

We’ll reply within 24–48 hours with return instructions.

At Dalton Saddles, we build saddles the way they’re meant to be built — by hand, from real top-grain cowhide, with every stitch done by someone who knows horses and respects the West. Our saddles aren’t just for show — they’re made to ride, to work, to hold up through dust, sweat, weather, and long days in the saddle. They fit your horse right, they keep you planted and comfortable, and they’re tough enough to pass down to the next rider in your family. When you buy a Dalton Saddle, you’re getting the real deal — Premium leather, solid hardware, and American craftsmanship you can rely on every single day. Ride with something built to last.